Loading…
Loading…
This week the reminder goes out as an approved message, and a person can confirm the time with the history in front of them. Connect the clinic number, set the first reply for hours and directions, and send the reminder only after WhatsApp approves it.
Today
Reminder: your appointment is tomorrow at 10:00. Reply if you need to change it.10:01
Can I come at 11?10:02
The desk will confirm 11:00 on this chat during clinic hours.10:03
Send the reminder as an approved WhatsApp message. Replies land in the clinic inbox.
Opening hours and where to wait can be the reply you set. A person handles the clinical question.
Keep the WhatsApp Business app on the same number if you still need it, and let the team use UlaloBots.
No. Use it for hours, appointment reminders, and handoff to staff. Clinical answers stay with a person.
No. The first reply you set can cover hours and common asks. It is not a clinician, and it is not a night shift.
Connect a WhatsApp business number, set the first reply, and answer as a team with the full history.