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This week the shop number answers hours and prices, an order update goes out as an approved message, and a person can take the thread with the history. Connect the WhatsApp business number, set the first reply, and send order updates only after WhatsApp approves the message.
Today
Are you still open? I need rice and cooking oil.10:01
We are closed now. We open at 8. A person replies during shop hours.10:02
Can I send the list tonight?10:03
Yes. Send the list. The team will confirm it from the inbox.10:04
Hours and common asks go out from the first reply you set. A person can take over later with the full history.
You can keep the WhatsApp Business app on the same number while the team uses UlaloBots.
Packed, ready, or delayed updates wait until the WhatsApp message is approved. You still pay Meta for billable messages.
No. The first reply you set can cover hours, prices, and common asks. A person replies when the team is in, and they see the whole thread.
Yes. The same business number can stay on the WhatsApp Business app while the team uses UlaloBots.
An order update uses an approved WhatsApp message. It does not send as a free-form blast outside the customer reply window.
Connect a WhatsApp business number, set the first reply, and answer as a team with the full history.